Learn more about how to install and configure IBM® Sametime® for instant messaging and web conferences.
What's new in this release?Learn more about the new features in the current version of IBM® Sametime® 9.0.1.
Release notes Review information about getting started with this product, descriptions of any known problems with the current release, and links to IBM® Tech Notes.
Supported languagesIBM® Sametime® is available in multiple languages.
Directory conventionsDirectory variables are abbreviations for the default installation paths. This topic defines the directory variable and its matching default installation directory for each supported operating system.
What is IBM Sametime®IBM® Sametime® uses several types of encryption to protect data.
Planning is critical to a successful deployment. Many deployment problems, growth problems, and capacity problems occur because not enough time is taken to carefully plan a deployment. Plan your IBM® Sametime® installation by determining features needed, reviewing system requirements, determining capacity requirements, and the servers and computers needed for your deployment.
Planning Sametime® featuresThis section describes best practices, requirements, tips, and things you should know when planning for instant messaging and presence services, meeting services, web client services, audio and video services, broadcast communities and persistent chat rooms, including IBM® Sametime® services in the extranet for remote users and customers. Included in this section are several sample topologies, everything from simple internal meetings to voice and video for intranet and extranet users.
Choosing a deploymentDetermine the type of Sametime® deployment you need. Do you need a large enterprise deployment, requiring clustering for scalability, failover, and load balancing. Or, do you need a smaller deployment where you install everything on separate computers as a multiple-server configuration. If your deployment is small, do you only need to install your entire deployment on a single server? Use the information in this section to help you determine the size and scope of your Sametime deployment.
System and infrastructure requirements Sametime® system and infrastructure requirements include network planning, policy planning, password and parameter planning and planning for single sign-on.
Security planningWhen planning an IBM® Sametime® deployment, review the following security features and best practices to ensure that your clients, servers, and data are protected.
Client considerationsReview this section before deploying the IBM® Sametime® clients to your users.
Migration and upgrade planningReview the process for migrating or upgrading from your current version of IBM Sametime® to V9.0.1.
IBM® Sametime® consists of a variety of servers and clients, and can be deployed to suit many different environments. The deployment instructions are organized by feature set, beginning with the minimum components that are necessary to support instant messaging, and then expanding the deployment to include features such as audio and video support, and conferencing.
Installation worksheetsThe installation worksheets are organized according to feature area, such as instant messaging, audio video, and common components. Use the installation worksheets to record DNS-registered host names, database names, IP addresses, ports to open, credentials, and other information. The checklist contains sample tables already filled out, and blank tables for you to fill out.
Deploying fixes to Meeting features are provided primarily by the IBM® Sametime® Meeting Server, which creates online 'meeting rooms' where users can present information and share applications. If you deploy the Sametime Media Manager, conferences can include audio and video features as well.
Deploying audio and videoAudio and video features are provided primarily by the IBM® Sametime® Media Manager, which supports point-to-point and multipoint calls. The Sametime Media Manager uses standard audio and video codecs so that it works with products from other audio and video vendors.
Deploying SIP trunkingSIP trunking allows IBM® Sametime® users to make SIP-based phone calls from their installed Sametime clients.
Deploying First Party Call ControlDeploy the First Party Call Control (FPCC) feature by configuring settings in the IBM® Sametime® Connect and Sametime Embedded client installation packages and then distributing the updated packages to users.
Deploying an instant messaging gateway for external communitiesClients in a local IBM® Sametime® community can communicate with users in other communities through the Sametime Gateway.
Deploying the Deploying for mobile usersThe Apple iOS client is distributed through the Apple App Store. The Android client is no longer available for download from the IBM® Sametime® Proxy Server. Customers with users who are unable to access the Google Play Store should contact IBM Support to request that a build be provided to them directly.
Clustering servers for high availability and failoverYou can provide failover and load balancing in your deployment by creating a cluster of multiple IBM® Sametime® servers of the same type. All Sametime servers can be clustered except for the Sametime System Console, and the Video MCU and TURN Server components of the Sametime Media Manager.
Deploying Sametime® with other productsExpand the range of features in your IBM® Sametime® deployment by integrating with other products.
Update IBM® Sametime® V9.0 and V9.0.1 servers to Feature Pack 1 by downloading packages and installing with the Update option.